Covid-19 coronavirus travel info

Coronavirus travel info


We want to reassure you that using buses is safe - we've put in place a whole range of measures to make sure that our buses are clean and tidy for you, and that everybody has the space to sit apart.

On this page, you'll find a range of answers to our most commonly-asked questions. If you have a question and it hasn't been answered here, please get in touch and let us know. 

This guide was last updated on 29 November 2021

Face coverings are now required on our buses

With concerns around the Omicron variant rising, the government has said that face coverings are once again mandatory on public transport. Please consider your fellow customers and wear a face covering on board and at bus stations to help keep everybody safe.

Who is allowed to travel right now?

National lockdown measures have now been eased, so we're welcoming everybody back on board in line with the latest guidance. Make sure you follow the guidance around face coverings, and always be sure to wash or sanitise your hands, and pay with your card if possible.

Get a Journey Assistance card

If you're exempt from wearing a face covering, TfGM have produced a Journey Assistance flash card to help you when you travel. Showing this card will ensure that you're not challenged when you board our buses.

Help for those with disabilities

We want to reassure you that it's safe to travel, and that you'll continue to receive the same level of care and attention that you're used to when you're using our buses. If you use a wheelchair or scooter, our drivers will make sure that you can still board in a safe and socially distanced way.

NHS Covid-19 Test and Trace

Download the NHS Covid-19 Test and Trace app to help us keep on top of the spread of coronavirus. It's quick, simple and easy to download and use - and it will alert you if there have been reported cases close to where you've been. 

Extra cleaning to keep you safe

We've put in place even more thorough cleaning regimes to ensure that you're kept safe and well. We've now got 'in service' cleaners roving our network, with a dedicated team at Shudehill and Piccadilly Approach 6 days a week.