• HR Business Partner

    Want to be part of something special? We're recruiting an HR Business Partner.

Job Title:  HR Business Partner

Reporting to:  Director of Operations & Commercial

Location: Queens Road, Manchester

Purpose: To lead the design and delivery of the organisation’s people plan, ensuring full alignment to the short, medium, and long-term business objectives.

Main Responsibilities and tasks

  • Leading on organisational design and delivery activity such as role design, organisational reviews and policy and process design
  • Ensuring effective and ongoing attraction, recruitment and retention through robust workforce planning
  • Leading the employee engagement agenda, including the design and delivery of effective engagement and communications plans
  • Overseeing core training and development plans, including licence acquisition, remedial training and Driver CPC.
  • Building capability levels through effective learning and development plans, including suitable apprenticeships and training programmes for technical and vocational roles, and management and leadership activity
  • Facilitating and maintaining strong relationships with recognised employee groups and trade unions
  • Establishing and maintaining effective people management systems
  • Supporting the senior leadership team and line managers with all elements of people management activity
  • Supporting and coaching line managers to ensure compliance to employment law, company policy and recognised best practice
  • Ensuring effective performance improvement approaches, including goal setting and reviewing, and management of conduct and capability  
  • Reviewing and updating HR policy and procedure to ensure continuous improvements, and compliance to legal and regulatory requirements and recognised best practice
  • Acting as the local lead for employee pensions. Examples include chairing the local pensions committee, liaising with Group Pensions, and ensuring the accurate completion of pension-related requests such as early retirement, ill-health retirement and claims
  • Working with the Go-Ahead Group to cross-fertilise talent, such as the virtual learning programme and other employee development schemes (e.g. graduate training Programme)
  • Proactively supporting, encouraging and demonstrating the Go-Ahead Visions and Values to ensure that they become embedded in the culture across Manchester.

Key Safety Responsibilities

  • Acting in a manner as to ensure the health, safety, welfare, environment and fire safety of yourself and others in the organisation, as well as any customers, clients and visitors.
  • Ensuring that you and any guests to any company premises understand emergency and evacuation arrangements.
  • Ensuring your working environment is maintained in a safe and tidy condition. 
  • Acting proactively in identifying any unsafe practices or safety risks in the organisation and reporting these through the appropriate channels.
  • Ensuring adherence to all relevant company and Go-Ahead group company policies and procedures.

Knowledge and Skills Requirements

  • HR Generalist with level 5 CIPD or equivalent
  • Previous standalone HR leadership experience in a unionised environment
  • Excellent working knowledge of employment law
  • Effective project management skills
  • Strong communication & interpersonal skills
  • Effective influencer
  • Excellent coaching skills
  • Good numeracy and literacy levels
  • Good administrative and IT skills
  • Commercial awareness
  • Highly organised
  • Diplomatic and objective
  • Trustworthy and discreet
  • Team worker and supportive
  • Ability to prioritise work activities
  • Flexible and adaptable
  • Experience in transport industry is desirable


  • Information Seeker - regularly assess information and data; looking inside and outside the organisation for ways to improve.
  • Ideas Generator - value fresh thinking and develop innovative ideas to drive the business forward.
  • Flexible Thinker - consider business challenges from different perspectives, taking into account the views of others.
  • Effective Communicator - Communicate with others in clear, concise and engaging ways.
  • Collaborative Team Worker - Value others’ contributions, encouraging teamwork and collaboration.
  • Active Influencer - Build long-term relationships in order to develop mutually beneficial networks.
  • People Developer - Create a learning and development environment where people can fulfil their potential.
  • Confidence Inspirer - Adopt a positive attitude and builds confidence in others
  • Trust Builder - Achieve results through building relationships based on treating people with respect and dignity.
  • Action Enabler - Make things happen; being accountable for delivering results especially during times of change.
  • Continuous Improver - Look to improve performance through better measurement and evaluation
  • Customer Champion – Keep the organisation one step ahead of the customer.

To apply for this position, email your CV and a covering letter to: recruitment@gonorthwest.co.uk

Closing date 18th October

HR Business Partner Job Description