• Transition Scheme now complete

    As of January 1st 2020, the GNW Bus ticketing transition scheme will be over


Go North West are today announcing that the ticketing agreement with Diamond and First buses will be ending as of January 1st 2020.

This summer there were a number of ownership changes within the bus network in North Manchester. To make sure these changes went smoothly for customers, a temporary arrangement was put in place for tickets issued by First, Go North West and Diamond Bus to be accepted on each company’s buses. Now that each company’s network of services in North Manchester is clearly established, there is no longer a need for this arrangement. As such, with effect from 1 January 2020, an individual operator’s tickets will only be valid on that operator’s buses. For those customers who wish to use more than one operator’s services, there is a full range of great value tickets available through System One which are valid on all bus services in Greater Manchester. For more information see systemonetravel.co.uk.

We suggest that passengers who currently travel on Go North West services using tickets and passes purchased on-bus or via apps owned by First or Diamond, download the Go North West app and make their future purchases directly from Go North West, as First & Diamond purchased tickets and m-tickets will no longer be valid on our services from 1st January. Additionally, Go North West tickets will not be valid on First and Diamond services from this date.

If you have a period pass, which will expire after the agreement end-date and will no longer be suitable for your travel needs after 1st January, you are advised to contact the issuing provider of your pass.